Testimonials
★★★★★
“Amazing experience. From our interaction with the office staff to the pilots expertise and knowledge of the area and the spectacular views … would highly recommend. Very friendly, accommodating and professional!”
Andrea
Google, 2025
★★★★★
“One of the highlights in Rotorua and of our holiday! Thanks to Ben! We had a fantastic floatplane flight with very helpful commentary about the volcano and lakes. Ben is clearly really enthusiastic about his work and this came across from the moment we met him. Very highly recommended to anyone who is considering a flight over the area.”
S Waller
Google, January 2025
★★★★★
“An absolutely unforgettable experience flying with Volcanic Air and landing on the majestic, dormant Mount Tarawera!
Standing atop this sleeping giant, taking in the breathtaking landscapes and explosive history, was nothing short of awe-inspiring.
A huge thank you to Volcanic Air and our fantastic pilot and guide, Tracey, for her hospitality and storytelling.
If you’re in New Zealand, this bucket-list adventure is a must! Highly recommended!”
Alison
Google, 2025
★★★★★
“Wow what a flight the weather was great, the scenery looked amazing – so different from the air, Waiotapu park with different coloured pools, Mount Tarawera is different from other volcanoes I have seen, landing on the top was no trouble for the pilot. Tarawera falls were also a little unexpected, not your typical waterfall. Helicopter very modern and well designed for scenic flights. 5 of us on the tour and it fit us comfortably. Thank you to the pilot, happy to answer our questions and clearly explained what we were looking at.”
Mark & Heather
Google, February 2025
★★★★★
“One of the best experiences of my life! Our pilot Ian was simply amazing and professional. It was truly a VIP and a spiritual experience. I simply don’t know how you could skip out on this amazing journey. Than you Ian!”
Michael
TripAdvisor, March 2025
★★★★★
“My husband and I were in Rotorua for our honeymoon. The first day we had planned this tour, the weather was not cooperating. They worked with us to get us scheduled back another day so we didn’t have to miss out, and I’m glad they did. I’d never been in a seaplane so taking off and landing from water was a unique experience. The views on the flight make the cost worth every dollar. The lakes are so beautiful, the volcano is so cool, it’s all amazing and gives you a million photo opportunities. You can take as many photos/videos as you want. Then you land at the hot pools that are only accessible by water. Ourselves and one other couple (on the plane with us) were the only ones at the hot pools so we got them all to ourselves, it was really fun. There were various pools of different levels of hot to choose from. It was a little cool to get in the lake, but you can also jump in the lake if you want. There is a small shop where you can purchase food or snacks, we got some fries before we heading back, they were good and we got a ton for pretty cheap. There are bathrooms available, changing rooms, and a spot to rinse the hot pools water off. I can’t recall his name, but our pilot was excellent and very friendly, he made us feel at ease.”
Jamie
TripAdvisor, November 2024
★★★★★
“We did the dual landing, got to walk through the thermal park then helicopter flight over the mountain range to land on the volcano amazing. Tracy our pilot was brilliant, the kids loved it. Such a treat definitely recommend. Experience from start to finish was flawless…”
Andrea
TripAdvisor, January 2025
★★★★★
“BWe had a awesome trip. Worth every penny spend. Steve was fantastic. Extremely knowledgeable and we got to know Rotorua a lot more. Things learned definitely not in Google. Mr. Google should learn from Steve 😀
The trek around Orakei Korako was extremely interesting. Our first time seeing geysers, hotspring and bubbling mud pools. We read about them in books and watched them on National Geographic but seeing them in real life is amazing and a real eye opener.
Thanks again for an amazing and unforgettable time. “
Peter & Hong
Google, November 2024
★★★★★
“Loved this excursion around the volcanic crater and lakes. We had a super pilot who was relaxed and informative.
We had plenty of time to enjoy the views and our take off and landing was super smooth.”
Annilou
TripAdvisor, January 2025